SHIPPING & DELIVERY
Supported Shipping & Delivery Methods
We process all orders within *24 hours (Excluding Sunday)
Customs & Import Taxes
Orders may need to clear customs in your country.
Please check if your order will incur additional import duties, taxes or other customs related charges.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
We as suppliers are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
All courier services and shipping fees are set up by supplier. Shipping fees are automatically calculated on the basis of weight, size and volume.
If you feel the shipping fee is too high for an item you would like to order, you may contact the supplier regarding shipping cost.
If the supplier agrees to change the shipping cost, he/she can modify the amount as per agreement before payment.
In addition, delivery time varies depending on country and courier service.
Return and Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card, PayPal or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
To refund payment on your order in part or full for any reason, please email us here. Refunds are only available for up to 180 days after a payment is sent.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us here.
Shipping & Returns Info